July 17, 2018 ยท Technology

Show a Dynamic Clickable Record URL in a CRM Email

A walkthrough of adding a record-specific hyperlink to a Dynamics CRM workflow email.


Create or open a workflow for the required entity, add a Send Email step, and use the email editor's hyperlink control. Set the link destination to the dynamic Record URL value so the message points to the specific record that triggered the workflow.

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